Terms and Conditions

This Web site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of this Web site constitutes your agreement to all such terms, conditions, and notices which are subject to amendment without any notice. You agree to click on the links and familiarize yourself with the Terms of Use and other terms and guidelines found throughout this Web site and abide by them if you choose to use the sites, pages or services to which they apply.
GENERAL TERMS AND CONDITIONS
  • As a user of foreign exchange services you agree and confirm being aware of all regulatory norms. (If you need any information regulations, please call our helpline @ 7303401234)
  • Centrum forex.com will not be responsible for any transaction executed through us by forge or unprofessed information. User will be solely responsible for such action and liable to regulatory actions
  • All orders need to be completely complied with regulatory guidelines; any deviation from the same will be the sole responsibility of the user. (If you need any information on guidelines please write/call us at care@centrumforex.com /7303401234)
  • All order values will be rounded off to the nearest currency unit.
  • Deliveries only to the area covered by Centrum Direct Limited, for location assistance call our helpline.
  • Rates are subjected to major fluctuation.
  • User understands and agrees that all other foreign currency travel card related terms and condition as displayed on the card issuing banks website will be applicable.
  • The source of funds for making the purchases/remittances on this site belong to me and the foreign exchange shall not be used for prohibited purposes.
  • The orders placed are not designed for the purpose of any contravention or evasion of the provisions of the FEMA 1999 Act or of any Rule, Regulation, Notification, Direction or Order made there under.
  • The Customer agrees and undertakes to provide such information /documents as will reasonably satisfy us about the transaction in terms of the RBI Limits for Foreign Exchange Purchases or sales. The customer shall be responsible and liable for any incorrect information provided by him.
  • The foreign exchange purchased from this site should be used within 60 days of purchase. In case it is not possible to use the foreign exchange within the period of 60 days, same should be surrendered to an authorised person.
  • Free door delivery will only be available for order value greater than USD 100 or equivalent and within city limit of 30kms from the branch.
  • All documents are mandatory. A2/BTQ form and Bank reload forms need to be submitted for every transaction.
PERSONAL & NON COMMERCIAL USE LIMITATION

This Web site is for your personal and non-commercial use. You will not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this Web site.

REFUND POLICY
  • For order cancelled on client's request or non-compliance, the amount will be refunded after a deduction of Payment Gateway Charges. In case of orders placed through Partial payment request, order confirmation fee of 2% will not be refunded.
PAYMENT GATEWAY CHARGES:
  • This fee is also known as 'Merchant Service fee', and is applicable for all transactions where customer wants to pay online. Currently this fee is 2%, and is subjected to change as decided by respective service provider.
  • Minimum Order value is 200 units of any currency.
ATM WITHDRAWAL CHARGES
  • ATM withdrawal Charges are specific to each bank card. Please check the appropriate bank website for the same. General schedule of charges will also be available in the information booklet provided with the card kit.
  • All encashment will be done only in favour of card holder, irrespective of payment being done by primary card holder (Regulatory Norms and Standard Operating Procedures).
  • The informationprovided on our website is used only for the completion of services; we may share this information with our partners for completion of services with whom we have lawful contracts. We ensure all data collected is completely secured and safe.
  • Centrumforex.com may amend/ change the usage policy for betterment of client service and safety. User is advised to review these clauses in regular interval or you may write to us for any further query.
  • Unauthorized use of the website may lead to a claim for damages and/or be a criminal offense.
  • You agree and understand that you are responsible for maintaining the confidentiality of your password which together with your login e-mail address, allows you to access certain portions of the website.
  • If you become aware of any unauthorized use of your registration information, you agree to notify us immediately.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Any material downloaded or otherwise obtained through the use of the website is done at your own discretion and risk and you are solely responsible for any damage to your computer system or loss of any data that results from the download of any such material.
  • The Customer shall be responsible for regularly reviewing these Terms including amendments thereto as may be posted on the Website.
  • The Customer agrees to protect and fully compensate Centrumforex.com and their affiliates from any and all third party claims, liability, damages, expenses and costs, including, but not limited to, reasonable attorney's fees, caused by or arising from violation of the terms and conditions, infringement or infringement by any other user of Customer's account, intellectual property or other right of anyone.
  • All rates are indicative.
  • Centrumforex.com is a service provider and does not own any of the products.
  • Centrumforex.com takes complete responsibility of servicing our clients for all transactions made through us in coordination with our service provider
  • Centrumforex.com may send newsletters, promotional messages & updates to registered users when required.
  • This service is only available for Indian Nationals residing in India.
AMENDMENT TO SERVICE TAX REGULATIONS

The revised rates of GST applicable for money changing transactions and effective from 1st July, 2017 are as under:

  • Gross Amount of Transaction : Value up to Rs.1,00,000/-
  • Applicable tax: One per cent. of the gross amount of currency exchanged for an amount up to one lakh rupees, subject to a minimum amount of two hundred and fifty rupees.
    Eg. If Gross amount = 90,000/- then GST = 18% of (1% of the Gross Amount)
  • The minimum amount of service tax to be paid is Rs.45/- irrespective of transaction value up to Rs.25,000/-
  • Gross Amount of Transaction: Value > Rs.1,00,000 up to Rs.10,00,000/-
  • Applicable tax: One thousand rupees and half of a per cent. of the gross amount of currency exchanged for an amount exceeding one lakh rupees and up to ten lakh rupees.
    Eg. If Gross amount = 1, 90,000/- then GST = 18% of (1,000+ .5% of 90,000 (i.e. 1,00,000-1,90,000))
  • Gross Amount of Transaction: Value > Rs.10,00,000/-
  • Applicable tax: Five thousand and five hundred rupees and one tenth of a per cent. of the gross amount of currency exchanged for an amount exceeding ten lakh rupees, subject to maximum amount of sixty thousand rupees.
    Eg. If Gross amount = 10, 90,000/- then GST= 18% of (5,500+ .1% of 90,000 (i.e. 10,00,000-10,90,000))
  • All payments made are routed directly to RBI authorised service provider, who will be delivering your forex.
  • All Transactions to be executed by an RBI dealer.
TERMS AND CONDITIONS (CentrumPay Card)
  • Max. limit of 20,000/- can be loaded on CentrumPay card.
  • Offer of Price Benefit applicable on cash currency encashment ONLY.
  • Subject to selection of CentrumPay as an option ONLY upto Rs. 20,000/- limit.
  • CentrumPay is accepted at all Merchant Outlets across India for POS transactions.
  • Also can be used for E Commerce transactions.
  • ATM withdrawals are not allowed.
  • Freedom to reload and transfer funds to other wallets using your Credit card/Debit card or Net banking.
  • Only ONE CentrumPay card will be issued against one KYC. No multiple requests will be entertained.
TERMS AND CONDTIONS (FESTIVE SEASON OFFER)
  • 1. Buy a CentrumForex card and get Ixigo vouchers worth Rs.2300 , Lenskart vouchers worth Rs.4000, 2 coupons of Rs.1000 each from Zoomcar and Rs.1000 off on Pepperfry.*
    Offer valid on Centrumforex Card/Reload of 1000USD and above or equivalent.
    1 domestic flight voucher, 1 international flight voucher (IXIGO), 4 Lenskart vouchers, 2 coupons of Rs.1000 each from Zoomcar and Rs.1000 off on Pepperfry.
  • 2. Insure your trip with Centrumforex Travel Insurance and get Ixigo vouchers worth Rs.2300 and Lenskart vouchers worth Rs.5000, 3 coupons of Rs.1000 each from Zoomcar and Rs.1000 off on Pepperfry*
    Assured Vouchers on purchase of Travel Insurance
    1 domestic flight voucher, 1 international flight voucher (IXIGO), 5 Lenskart vouchers, 3 coupons of Rs.1000 each from Zoomcar and Rs.1000 off on Pepperfry.
  • 3. Remit your funds through Centrumforex and get Ixigo vouchers worth Rs.4600 and Lenskart vouchers worth Rs.6000, 4 coupons of Rs.1000 each from Zoomcar and Rs.1000 off on Pepperfry*.
    Offer Valid of Wire Transfer of 5000USD and above or equivalent.
    2 domestic flight vouchers, 2 international flight vouchers (IXIGO), 6 Lenskart vouchers, 4 coupons of Rs.1000 each from Zoomcar and Rs.1000 off on Pepperfry.
  • 4. Offer: *FLAT100*
    Get INR 100 off on Buying Forex Card/Cash/Travellers Cheque orders on order value of INR2500 and above
  • 5. Offer: *RELOAD100*
    Get INR 100 off for reload orders on order value of INR 2500 and above
IXIGO
  • Get Rs.700 Cashback on domestic flights and Rs.1600 cashback on international flights.
  • Unique coupon code will be sent to users via mail after booking.
  • Each coupon is valid for one time use only.
  • Coupons are valid till 31st December 2017.
  • IXIGO reserves the right to modify these terms & conditions at any time.
  • Offer cannot be clubbed with any other offers and is not transferable
LENSKART
  • Voucher applicable on purchase of Rs.4000 & above.
  • Only one voucher is applicable per transaction
  • This offer cannot be clubbed with any other offer or schemes.
  • Applicable on Vincent chase and john Jacobs only.
  • Not valid on contact lenses, Lens solution, FFF & accessories.
  • Lenskart.com reserves the right to change/modify terms and conditions of gift voucher
  • Voucher valid till 31st December 2017.
PEPPERFRY
  • Rs. 1000 off on minimum purchase of 3499 & above.
  • Offer applicable on furniture, furnishings, Décor, Lamps & Lighting category only.
  • Coupon code: FOREX1K.
  • Customers have to be logged in to www.pepperfry.com to avail the discount.
  • Offer not applicable on gift cards.
  • Valid Till 31st March 2018
Zoom Car
  • Maximum discount of Rs 1000 or 20% whichever is lower.
  • Validity : 31st March 2018
  • A fully refundable security deposit will be charged at time of booking
  • Only valid on bookings made through Zoomcar website and iOS/Android app.
  • Discount applicable only on original reservation charges (not applicable on excess Km, late return fee, or other fees/charges)
  • Offer not applicable on blackout days. Check list here : http://www.zoomcar.com/holidays
TERMS AND CONDTIONS (Travel Insurance)
  • Offer valid for all customers purchasing forex 1000USD or equivalent and above
  • Valid only for leisure travel
  • Policy will be issued and emailed to the customer within 1 working day
  • Policy validity is 5 days.(e.g If the travel date is 20th to 29th then the policy will be valid from 20th to 24th)
  • Offer Validity – 31st Dec 2017

Appended features and benefits of the policy.

Forex 10K Plan
Benefits Sum Insured ( in $) Deductible (in $)
Emergency Medical Expenses USD 100 USD 10,000
Medical Evacuation ( Incl. in medical sum insured) Nil USD 7500
Repatriation of Mortal Remains Nil USD7500
Delay of Checked in baggage 12 hrs USD 100
Loss of Checked in baggage Nil usd 100
Trip delay 12 hrs usd 100 per day ( upto max of 3 days)
Hijack Distress Allowance Nil $300
Premium 6 rs incl GST & excluding Brokerage
Mandays 10000
Cover World wide
Brokerage NIL
Max trip duration 5 days
Sub Limits Yes
Age 1-60 years